Our hidden compartments use an RFID/NFC locking mechanism for quick and discreet access.

Each unit includes:

• Two NFC access cards (one of which is a master card)
  
• Two NFC key rings
  

The master card allows you to register additional compatible NFC cards, tags or devices. Compatible NFC-enabled smartphones may also be registered, allowing you to unlock the compartment with a simple tap of your phone.

The lock will notify you when the batteries are running low (by making a longer sound), usually giving you approximately 5–10 more unlocks before they need replacing.

Should the batteries run out completely, the lock is designed to remain unlocked until new batteries are installed or current ones recharged. This means your belongings will not become permanently trapped inside the compartment.

There is no need to worry. Every unit includes x4 access options from the start: two NFC cards and two NFC key rings.

You can also use the master card to register additional compatible cards, tags or devices. We recommend programming at least one spare and keeping the master card in a safe location outside the hidden compartment.

Most GhostSystems units arrive flat-packed and require assembly. Everything required for assembly is provided, together with clear step-by-step instructions.

For someone with limited furniture-building experience, assembly normally takes approximately 30–60 minutes.

Our WISP units arrive pre-assembled and only need to be securely mounted to a suitable wall.

Standard delivery normally takes approximately 7–10 working days.

During periods of high demand, or when a product is not available at a local fulfilment facility, delivery may take up to 20 working days.

You will receive tracking information once your order has been dispatched.

Most units can be assembled within approximately 30–60 minutes, depending on your experience and the product model.

Clear instructions and the required fittings are included. WISP units arrive pre-assembled and only require wall installation.

In the vast majority of cases, NO. GhostSystems covers the applicable customs duties and import charges as part of the delivery service.

Very limited exceptions may apply to unusual, remote or special-status territories. Where an exception applies, we will aim to make this clear before dispatch.

YES! All GhostSystems products include a six-month warranty covering manufacturing faults and defects.

Should you experience an issue with your product, contact our customer support team with your order number and details of the problem. A member of our team will review the issue and help arrange the most suitable solution.

The locking mechanism requires four AAA batteries.

Rechargeable AAA batteries can be used and are a convenient option for regular use. Batteries may not be included unless this is stated on the product page.

A full set of batteries can provide approximately 1,000 unlocks, depending on battery quality, usage and environmental conditions.

For example, if the compartment is opened five times per day, the batteries may last approximately six to seven months before needing to be recharged or replaced.

No. The electronic lock controls only the hidden compartment.

• On the SHADOW and PHANTOM, the lock secures the concealed upper section. The standard drawers remain unlocked.
  
• On the MIRAGE, the lock secures the concealed lower compartment.
  

This allows the visible drawers to function like normal furniture while keeping the hidden section separately secured.

The MIRAGE hidden compartment is discreetly integrated into the lower section of the unit.

Once the NFC lock has been released, the concealed bottom panel can be lifted to access the storage space underneath.

No. GhostSystems products are designed as discreet furniture with concealed storage and are manufactured primarily from engineered wooden boards.

They are intended to keep personal belongings hidden and organised, but they are not certified fireproof safes. For documents or valuables requiring tested fire protection, we recommend using a certified fire-resistant container inside the hidden compartment.